I help organizations to understand today’s challenges and opportunities and design a better tomorrow, together.

I am a freelance design consultant who works with organizations, communities, teams and other consultants to co-create positive impact. I use a human-centred, systemic design approach with a futures lens.

Rooted in many years of experience in the private, public and non-profit sectors, I work together with people to find solutions and build capabilities, whatever the challenge.

how I can help

  • Helping organizations to create stellar experiences in the service journeys of their users for greater results.

    Engaging users and stakeholders, I support service modelling, user needs discovery, persona creation, service journey mapping, business process design, opportunity mapping, prototyping and testing, and more.

  • Designing and delivering impactful, and collaborative sessions with diverse participants to deliver powerful outcomes.

    I co-create and facilitate dynamic experiences such as workshops, public and community engagement and capacity building sessions, both online and in person.

  • Understanding and articulating learnings through human-centred design, to spark innovation and implementation..

    With a focus on users, I uncover insights through design research and impact evaluation. I make sense of the learnings to create and share compelling products including insightful reports, actionable tools and project stories.

  • Co-developing strategic purpose and plans with groups and using strategic foresight methods to support future-focused direction, decision-making and innovation capabilities.

    I support groups to build alignment, to develop strategies and business models, and to better anticipate the future through exploring trends, scenarios and options.

Client Perspectives

  • “Christine Martin's expertise and insight have provided our participatory design team with an essential and evidence-based evaluation framework. Her work is a key component in our child-friendly engagement experience with students and teachers through the Young Changemakers Program at the Toronto District School Board. She brings a thoughtful and grounded approach to the intricacies of working with large numbers of children and educators, supporting the gathering and analysis of data designed to help guide program development, assessment and sharing the learnings with community. She is a pleasure to work with and a wonderful collaborator.”

    Paula Gallo, Principal, Recreate Place

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